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Lena Sorensen

Head of Platform & Reviews

Lena runs platform and review work at helm: removals at the source, and the policies that decide whether a review or post can come down at all. She writes about what platforms like Google and Reddit will and will not act on, in plain terms, without the false promises common to the industry.

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Reputation 101

Why No One Can Guarantee Review or Search Removal

No one can honestly guarantee removal of a review or search result, because platforms and search engines control those outcomes, not the firm you hire.

Reviews & Removals

Can You Remove Negative Reviews From Google?

You can remove a Google review only when it breaks Google's policies. Most honest-but-negative reviews do not qualify. Here is how to tell.

Take the helm

Start a private conversation.

The first conversation is private and carries no obligation. You will get a straight read on what is realistic.

Mutual NDA first
Never a public case study
You work with a partner directly
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Take the helm